Notification schemas
This page provides schema references for the notifications that Nylas v3 sends.
Keep in mind
- Nylas guarantees "at least once" delivery of webhooks. You might receive duplicate webhook notifications because of the provider's behavior (for example, when Google and Microsoft Graph send upserts).
- You can send a request to the Webhook Mock Payload endpoint to get sample notification payloads on demand.
Grant notifications
You can subscribe to the following Grant triggers to be notified when changes are made:
Grant Created notifications
Nylas sends a grant.created
notification when an end user successfully authenticates with your Nylas application for the first time, creating a user record or "grant".
{
"specversion": "1.0",
"type": "grant.created",
"source": "/nylas/system",
"id": "mock-id",
"time": 1234567890,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"code": 25012,
"grant_id": "NYLAS_GRANT_ID",
"integration_id": "NYLAS_INTEGRATION_ID",
"login_id": "mock-login-id",
"provider": "google"
}
}
}
Grant Updated notifications
Nylas sends a grant.updated
notification when a grant is modified, updated, or re-authenticated.
{
"specversion": "1.0",
"type": "grant.updated",
"source": "/nylas/system",
"id": "mock-id",
"time": 123456789,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"code": 25014,
"grant_id": "NYLAS_GRANT_ID",
"integration_id": "NYLAS_INTEGRATION_ID",
"provider": "microsoft",
"reauthentication_flag" : false
}
}
}
Grant Deleted notifications
Nylas sends a grant.deleted
notification when a grant is deleted as a result of a Delete Grant request.
{
"specversion": "1.0",
"type": "grant.deleted",
"source": "/nylas/system",
"id": "mock-id",
"time": 1234567890,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"code": 25013,
"grant_id": "NYLAS_GRANT_ID",
"integration_id": "NYLAS_INTEGRATION_ID",
"provider": "google"
}
}
}
Grant Expired notifications
Nylas sends a grant.expired
notification when a grant's credentials expire, usually because of a change in the user's password on the provider.
💡 Tip: You can subscribe to the grant.expired
trigger to automatically notify administrators or end users to take action when a grant expires.
{
"specversion": "1.0",
"type": "grant.expired",
"source": "/nylas/system",
"id": "mock-id",
"time": 1234567890,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"code": 25009,
"grant_id": "NYLAS_GRANT_ID",
"integration_id": "NYLAS_INTEGRATION_ID",
"login_id": "mock-login-id",
"provider": "google"
}
}
}
Calendar notifications
You can subscribe to the following Calendar triggers to be notified when changes are made:
Calendar Created notifications
Nylas sends a calendar.created
notification when an end user creates a calendar.
{
"specversion": "1.0",
"type": "calendar.created",
"source": "/google/events/realtime",
"id": "mock-id",
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"grant_id": "NYLAS_GRANT_ID",
"description": "Mock Description",
"id": "calendar@group.calendar.google.com",
"is_primary": false,
"location": "Mock Location",
"name": "Mock Calendar",
"object": "calendar",
"read_only": false,
"timezone": "America/New_York",
"is_owned_by_user": false
}
}
}
Calendar Updated notifications
Nylas sends a calendar.updated
notification when the name
, description
, location
or timezone
of a calendar changes.
{
"specversion": "1.0",
"type": "calendar.updated",
"source": "/google/events/realtime",
"id": "mock-id",
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"grant_id": "NYLAS_GRANT_ID",
"description": "Mock Description",
"id": "calendar@group.calendar.google.com",
"is_primary": false,
"location": "Mock Location",
"name": "Mock Calendar",
"object": "calendar",
"read_only": false,
"timezone": "America/New_York",
"is_owned_by_user": false
}
}
}
Calendar Deleted notifications
Nylas sends a calendar.deleted
notification when an end user deletes a calendar.
{
"specversion": "1.0",
"type": "calendar.deleted",
"source": "/google/events/incremental",
"id": "mock-id",
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"grant_id": "NYLAS_GRANT_ID",
"id": "calendar@group.calendar.google.com",
"is_primary": false,
"name": "Mock Calendar",
"object": "calendar",
"read_only": false,
"timezone": "America/Los_Angeles",
"is_owned_by_user": false
}
}
}
Event notifications
You can subscribe to the following Event triggers to be notified when changes are made:
Event Created notifications
Nylas sends an event.created
notification when an event is created on an end user's calendar.
{
"specversion": "1.0",
"type": "event.created",
"source": "/google/events/realtime",
"id": "mock_id",
"time": 1695415185,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"busy": true,
"calendar_id": "<CALENDAR_ID>",
"created_at": 1695415183,
"creator": {
"email": "nyla@example.com",
"name": "Nyla"
},
"description": null,
"grant_id": "<NYLAS_GRANT_ID>",
"hide_participants": false,
"html_link": "link_to_event",
"ical_uid": "mock_ical_id",
"id": "mock_id",
"object": "event",
"organizer": {
"email": "nyla@example.com",
"name": "Nyla"
},
"participants": [
{
"email": "mockParticipantsA@example.com",
"name": "mockParticipantsA",
"status": "yes"
},
{
"email": "mockParticipantsB@example.comm",
"name": "mockParticipantsB",
"status": "noreply"
}
],
"read_only": false,
"recurrence": [
"RRULE:FREQ=DAILY"
],
"reminders": {
"overrides": null,
"use_default": true
},
"status": "confirmed",
"title": "Let's Test Recurring Events",
"updated_at": 1695415183,
"when": {
"end_time": 1694980800,
"end_timezone": "America/Chicago",
"object": "timespan",
"start_time": 1694977200,
"start_timezone": "America/Chicago"
}
}
}
}
Event Updated notifications
Nylas sends an event.updated
notification when an event is modified or updated. Nylas adds the occurrences
parameter to the notification if the updated event is a single occurrence of a recurring Google event.
If the event is a single occurrence of a recurring event, Nylas includes the master_event_id
field, as in the example below.
{
"specversion": "1.0",
"type": "event.updated",
"source": "/microsoft/events/realtime",
"id": "id",
"time": 1732575192,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"account_id": "id",
"busy": true,
"calendar_id": "<CALENDAR_ID>",
"cancelled_occurrences": [
"<CANCELLED_OCCURRENCE_ID>"
],
"conferencing": {
"details": {
"url": "<URL>"
},
"provider": "Microsoft Teams"
},
"created_at": 1732573232,
"description": "description",
"grant_id": "<NYLAS_GRANT_ID>",
"hide_participants": false,
"html_link": "<LINK_TO_EVENT>",
"ical_uid": "<UID>",
"id": "<ID>",
"location": "Microsoft Teams Meeting",
"object": "event",
"occurrences": [
"<OCCURRENCE_ID>",
],
"organizer": {
"email": "nyla@example.com",
"name": "Nyla"
},
"participants": [
{
"email": "jane.doe@example.com",
"name": "Jane Doe",
"status": "noreply"
}
],
"read_only": false,
"recurrence": [
"RRULE:FREQ=WEEKLY;UNTIL=20241219T000000Z;BYDAY=TH"
],
"reminders": {
"overrides": [],
"use_default": true
},
"resources": [],
"status": "confirmed",
"title": "test-rec",
"updated_at": 1732575179,
"visibility": "public",
"when": {
"end_time": 1732811400,
"end_timezone": "EST5EDT",
"object": "timespan",
"start_time": 1732809600,
"start_timezone": "EST5EDT"
}
}
}
}
Event Deleted notifications
Nylas sends an event.deleted
notification when an event is deleted from an end user's calendar.
{
"specversion": "1.0",
"type": "event.deleted",
"source": "/google/events/incremental",
"id": "mock-id",
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"grant_id": "NYLAS_GRANT_ID",
"calendar_id": "CALENDAR_ID",
"id": "mock-data-id",
"master_event_id": "mock-recurring-event-master-event-id",
"object": "event"
}
}
}
Scheduler notifications
You can subscribe to the following Scheduler triggers to be notified when changes are made:
Booking Created notifications
Nylas sends a booking.created
notification when a guest creates a booking.
{
"specversion": "1.0",
"type": "booking.created",
"source": "/nylas/passthru",
"id": "mock-id",
"time": 1725895310,
"data": {
"application_id":"NYLAS_APPLICATION_ID",
"grant_id":"NYLAS_GRANT_ID",
"object":{
"booking_id":"NYLAS_BOOKING_ID",
"booking_info":{
"event_id":"NYLAS_EVENT_ID",
"start_time":1719842400,
"end_time":1719846000,
"participants":[
{
"email":"mock_participant_1@example.com",
"name":"Mock Participant 1"
},
{
"email":"mock_participant_2@example.com",
"name":"Mock Participant 2"
}
],
"additional_fields":{},
"hide_cancellation_options":false,
"hide_rescheduling_options":false,
"title":"My test event",
"duration":60,
"location":"Mock Location",
"organizer_timezone":"America/Toronto",
"guest_timezone":"America/New_York"
},
"configuration_id":"NYLAS_CONFIGURATION_ID",
"booking_ref":"uq935BNHTnK35Y4TFXisQIOucgjjQE6rkCH177-IvsI=",
"object": "booking"
}
}
}
Booking Pending notifications
Nylas sends a booking.pending
notification when a guest schedules a pending booking that requires confirmation.
{
"specversion": "1.0",
"type": "booking.pending",
"source": "/nylas/passthru",
"id": "mock-id",
"data": {
"application_id":"NYLAS_APPLICATION_ID",
"grant_id":"NYLAS_GRANT_ID",
"object":{
"configuration_id":"NYLAS_CONFIGURATION_ID",
"booking_id":"NYLAS_BOOKING_ID",
"booking_ref":"uq935BNHTnK35Y4TFXisQIOucgjjQE6rkCH177-IvsI=",
"booking_type":"organizer-confirmation",
"booking_info":{
"event_id":"NYLAS_EVENT_ID",
"start_time":1719842400,
"end_time":1719846000,
"participants":[
{
"email":"mock_participant_1@example.com",
"name":"Mock Participant 1"
},
{
"email":"mock_participant_2@example.com",
"name":"Mock Participant 2"
}
],
"additional_fields":null,
"hide_cancellation_options":false,
"hide_rescheduling_options":false,
"title":"[PENDING] My test event",
"duration":60,
"location":"Mock Location",
"organizer_timezone":"America/Toronto",
"guest_timezone":"America/New_York"
}
}
}
}
Booking Rescheduled notifications
Nylas sends a booking.rescheduled
notification when a guest reschedules a booking.
{
"specversion": "1.0",
"type": "booking.rescheduled",
"source": "/nylas/passthru",
"id": "mock-id",
"time": 1725895310,
"data": {
"application_id":"NYLAS_APPLICATION_ID",
"grant_id":"NYLAS_GRANT_ID",
"object":{
"booking_id":"NYLAS_BOOKING_ID",
"booking_info":{
"event_id":"NYLAS_EVENT_ID",
"start_time":1719842400,
"end_time":1719846000,
"participants":[
{
"email":"mock_participant_1@example.com",
"name":"Mock Participant 1"
},
{
"email":"mock_participant_2@example.com",
"name":"Mock Participant 2"
}
],
"additional_fields":{},
"hide_cancellation_options":false,
"hide_rescheduling_options":false,
"title":"My test event",
"duration":60,
"location":"Mock Location",
"organizer_timezone":"America/Toronto",
"guest_timezone":"America/New_York",
"old_end_time": 1725906600,
"old_start_time": 1725904800
},
"configuration_id":"NYLAS_CONFIGURATION_ID",
"booking_ref":"uq935BNHTnK35Y4TFXisQIOucgjjQE6rkCH177-IvsI=",
"object": "booking"
}
}
}
Booking Deleted notifications
Nylas sends a booking.cancelled
notification when a guest cancels a booking.
{
"specversion": "1.0",
"type": "booking.cancelled",
"source": "/nylas/passthru",
"id": "mock-id",
"time": 1725895310,
"data": {
"application_id":"NYLAS_APPLICATION_ID",
"grant_id":"NYLAS_GRANT_ID",
"object":{
"booking_id":"NYLAS_BOOKING_ID",
"booking_info":{
"event_id":"NYLAS_EVENT_ID",
"start_time":1719842400,
"end_time":1719846000,
"cancellation_reason": "CANCELLATION_REASON",
"participants":[
{
"email":"mock_participant_1@example.com",
"name":"Mock Participant 1"
},
{
"email":"mock_participant_2@example.com",
"name":"Mock Participant 2"
}
],
"additional_fields":{},
"hide_cancellation_options":false,
"hide_rescheduling_options":false,
"title":"My test event",
"duration":60,
"location":"Mock Location",
"organizer_timezone":"America/Toronto",
"guest_timezone":"America/New_York"
},
"configuration_id":"NYLAS_CONFIGURATION_ID",
"booking_ref":"uq935BNHTnK35Y4TFXisQIOucgjjQE6rkCH177-IvsI=",
"object": "booking"
}
}
}
Booking reminder notifications
Nylas sends a booking.reminder
notification at the scheduled reminder time.
{
"specversion": "1.0",
"id": "975b4de9-41df-45b8-8827-82395ea41176",
"time": 1724850847,
"type": "booking.reminder",
"source": "/nylas/passthru",
"data": {
"application_id": "default-application",
"object": {
"configuration_id": "config-id",
"booking_id": "booking-id",
"booking_info": {
"event_id": "event-id",
"start_time": 1725026400,
"end_time": 1725030000,
"participants": [
{
"email": "host@example.com",
"name": "Host"
},
{
"email": "guest@example2.com",
"name": "Guest"
}
],
"additional_fields": null,
"hide_cancellation_options": false,
"hide_rescheduling_options": false,
"title": "Nylas Event",
"duration": 60,
"location": "Office",
"organizer_timezone": "America/Toronto",
"guest_timezone": "",
"organizer_email": "host@example.com",
"provider": "google"
}
}
}
}
Message notifications
You can subscribe to the following Message triggers to be notified when changes are made:
message.created
message.updated
message.send_success
(scheduled messages only)message.send_failed
(scheduled messages only)message.bounce_detected
(Available for Google, Microsoft Graph, iCloud, and Yahoo.)
Message Created notifications
Nylas sends a message.created
notification when an email message is created.
{
"specversion": "1.0",
"type": "message.created",
"source": "/google/emails/realtime",
"id": "1",
"time": 1723821985,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"attachments": [{
"content_disposition": "attachment; filename=\"image.jpg\"",
"content_id": "<CID>",
"content_type": "image/jpeg; name=\"image.jpg\"",
"filename": "image.jpg",
"grant_id": "<NYLAS_GRANT_ID>",
"id": "<ATTACHMENT_ID>",
"is_inline": false,
"size": 4860136
}],
"bcc": [{
"email": "leyah@example.com"
}],
"body": "<div dir=\"ltr\">Test with attachments</div>\r\n",
"cc": [{
"email": "kaveh@example.com"
}],
"date": 1723821981,
"folders": [
"SENT"
],
"from": [{
"email": "swag@example.com",
"name": "Nylas Swag"
}],
"grant_id": "<NYLAS_GRANT_ID>",
"id": "<MESSAGE_ID>",
"object": "message",
"reply_to": [],
"snippet": "This message has an attachment.",
"starred": false,
"subject": "Let's send an attachment",
"thread_id": "1915bcb2d83c20bd",
"to": [{
"email": "nyla@example.com"
}],
"unread": false
}
}
}
Message Updated notifications
Nylas sends a message.updated
notification when an email message is modified or updated.
{
"specversion": "1.0",
"type": "message.updated",
"source": "/google/emails/realtime",
"id": "mock-id",
"time": 0,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"object": {
"body": "<p>mock body</p>",
"cc": [
{
"email": "cc@example.com",
"name": "mock-cc-name"
},
{
"email": "cc@example.com",
"name": "mock-cc-name-2"
}
],
"date": 1234567890,
"folders": [
"INBOX"
],
"from": [{
"email": "from@example.com",
"name": "mock-from"
}],
"grant_id": "NYLAS_GRANT_ID",
"id": "mock-id",
"object": "message",
"reply_to_message_id": "<reply_to_message_id@example.com>",
"snippet": "mock-snippet",
"starred": false,
"subject": "mock-subject",
"thread_id": "mock-thread-id",
"to": [{
"email": "to@example.com",
"name": "mock-to-name"
}],
"unread": true
}
}
}
Message Send Success notifications
Nylas sends a message.send_success
notification when a scheduled email message is sent and delivered successfully. You must set the send_at
parameter in an email message to use this trigger.
{
"specversion": "1.0",
"type": "message.send_success",
"source": "/nylas/send",
"id": "mock-id",
"time": 1234567890,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"grant_id": "NYLAS_GRANT_ID",
"object": {
"attachments": [{
"content": "HASKDJhiuahsdjlkhKJAsd=",
"content_type": "text/plain",
"filename": "myfile.txt",
"id": "mock-attachment-id",
"size": 16
}],
"bcc": [{
"email": "mock-bcc@example.com",
"name": "Mock bcc name "
}],
"body": "mock-body",
"cc": [{
"email": "mock-cc@example.com",
"name": "Mock cc name"
}],
"from": [{
"email": "mock-from@example.com"
}],
"id": "mock-id",
"reply_to": [{
"email": "mock-reply-to@example.com",
"name": "Mock reply to name "
}],
"schedule_id": "mock-schedule-id",
"send_at": 1234567880,
"subject": "Mock Subject",
"to": [{
"email": "mock-to@example.com",
"name": "Mock Name"
}],
"use_draft": false
}
}
}
Message Send Failed notifications
Nylas sends a message.send_failed
notification when a scheduled email message is sent, but not delivered. You must set the send_at
parameter in an email message to use this trigger.
{
"specversion": "1.0",
"type": "message.send_failed",
"source": "/nylas/send",
"id": "mock-id",
"time": 1234567890,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"grant_id": "NYLAS_GRANT_ID",
"object": {
"attachments": [{
"content": "HASKDJhiuahsdjlkhKJAsd=",
"content_type": "text/plain",
"filename": "myfile.txt",
"id": "mock-attachment-id",
"size": 16
}],
"bcc": [{
"email": "mock-bcc@example.com",
"name": "Mock bcc name "
}],
"body": "mock-body",
"cc": [{
"email": "mock-cc@example.com",
"name": "Mock cc name"
}],
"from": [{
"email": "mock-from@example.com"
}],
"id": "mock-id",
"reply_to": [{
"email": "mock-reply-to@example.com",
"name": "Mock reply to name "
}],
"schedule_id": "mock-schedule-id",
"send_at": 1234567880,
"subject": "Mock Subject",
"to": [{
"email": "mock-to@example.com",
"name": "Mock Name"
}],
"use_draft": false
}
}
}
Message Bounce Detected notifications
📝 Note: The Bounce Detected trigger is available for Gmail and Microsoft Graph only.
Nylas sends a message.bounce_detected
notification when an email message bounces or is not delivered. You can subscribe to the trigger so you can notify end users when an email message bounces. This trigger is currently available for Google, Microsoft Graph, iCloud, and Yahoo.
{
"specversion": "1.0",
"type": "message.bounce_detected",
"source": "/nylas/send",
"id": "mock-id",
"time": 1234567890,
"webhook_delivery_attempt" : 1,
"data": {
"application_id": "example NYLAS_APPLICATION_ID",
"grant_id": "example NYLAS_GRANT_ID",
"object": {
"bounce_reason": "An example message describing the reason for the bounce.",
"bounce_date": "Wed, 25 Jan 2023 10:18:39 -0800",
"bounced_addresses": "this.address.bounced@example.com",
"type": "mailbox_unavailable",
"code": 550,
"grant_id": "mock-grant-id",
"origin": {
"to": [
"jdoe@example.com"
],
"from": ["mock-from@example.com"],
"cc": ["mock-cc@example.com"],
"bcc": ["mock-bcc@example.com"],
"subject": "example-subject",
"mime_id": "SJ0PR16MB40611C92DE872E6FC5916859D4603@SJ0PR16MB4062.namprd16.prod.outlook.com",
"id": "AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0AVKoCBvx5pk2OWnx9GWNeIAABogwSJQAB",
"original_send_at": "Mon, 16 Sep 2024 16:15:49 +0000"
}
}
}
}
Message tracking notifications
You can subscribe to the following triggers to be notified when a tracking trigger is fulfilled on email messages with tracking enabled:
For migration purposes, you can subscribe to the following .legacy
triggers to receive tracking data initiated by the v2 Email API:
The deltas
array in the .legacy
notifications contains v2 schema tracking data.
Nylas sends .legacy
notifications only if the user's v2 account and webhook endpoint are active. You should use v3 message tracking after you finish migrating your application.
Message Opened notifications
Nylas sends a message.opened
notification when a participant first opens a tracked email message.
{
"specversion": "1.0",
"type": "message.opened",
"source": "/com/nylas/tracking",
"id": "b1e59587-0f85-4dd6-9ab9-d174b97bbdc9",
"time": 1695480567,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"grant_id": "NYLAS_GRANT_ID",
"object": {
"message_data": {
"count": 1,
"timestamp": 1695480410
},
"message_id": "18ac281f237c934b",
"label": "Testing Nylas Messaged Opened Tracking",
"recents": [
{
"ip": "<IP ADDR>",
"opened_id": 0,
"timestamp": 1695480567,
"user_agent": "Mozilla/5.0"
},
{
"ip": "<IP ADDR>",
"opened_id": 1,
"timestamp": 1695480567,
"user_agent": "Mozilla/5.0"
},
{
"ip": "<IP ADDR>",
"opened_id": 2,
"timestamp": 1695480567,
"user_agent": "Mozilla/5.0"
}
],
"sender_app_id": "<app id>",
"timestamp": 1695480410
}
}
}
Link Clicked notifications
Nylas sends a message.link_clicked
notification when a participant clicks a link in a tracked email message.
{
"specversion": "1.0",
"type": "message.link_clicked",
"source": "/com/nylas/tracking",
"id": "4eabe42e-50e4-42ce-9014-0d602ed8e2ba",
"time": 1695480423,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"grant_id": "NYLAS_GRANT_ID",
"object": {
"link_data": [{
"count": 1,
"url": "https://www.example.com"
}],
"message_id": "18ac281f237c934b",
"label": "Hey, just testing",
"recents": [
{
"click_id": "0",
"ip": "<IP ADDR>",
"link_index": "0",
"timestamp": 1695480422,
"user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36"
},
{
"click_id": "1",
"ip": "<IP ADDR>",
"link_index": "0",
"timestamp": 1695480422,
"user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36"
},
{
"click_id": "2",
"ip": "<IP ADDR>",
"link_index": "0",
"timestamp": 1695480422,
"user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36"
}
],
"sender_app_id": "<app id>",
"timestamp": 1695480422
}
}
}
Thread Replied notifications
Nylas sends a thread.replied
notification when a participant replies to a tracked email thread.
{
"specversion": "1.0",
"type": "thread.replied",
"source": "/com/nylas/tracking",
"id": "d67b0806-b263-4fca-b297-c62478a66e01",
"time": 1696007157,
"data": {
"application_id": "NYLAS_APPLICATION_ID",
"grant_id": "NYLAS_GRANT_ID",
"object": {
"message_id": "<message-id-of-reply>",
"root_message_id": "<message-id-of-original-tracked-message>",
"label": "some-client-label",
"reply_data": {
"count": 1
},
"sender_app_id": "<app-id>",
"thread_id": "<thread-id-of-sent-message>",
"timestamp": 1696007157
}
}
}
Message Opened legacy notifications
{
"specversion": "1.0",
"type": "message.opened.legacy",
"source": "/com/nylas/v2/webhooks",
"id": "webhook_id",
"time": 1733261181,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<V3_NYLAS_APPLICATION_ID>",
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": {
"deltas": [
{
"date": 1733261154,
"object": "metadata",
"object_data": {
"account_id": "<V2_NYLAS_ACCOUNT_ID>",
"id": "<V2_WEBHOOK_ID>",
"metadata": {
"count": 1,
"message_id": "<V2_MESSAGE_ID>",
"payload": "Hello world",
"recents": [
{
"id": 0,
"ip": "ip_address",
"timestamp": 1733163186,
"user_agent": "Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko Firefox/11.0 (via ggpht.com GoogleImageProxy)"
},
],
"timestamp": 1733261154
},
"namespace_id": "<V2_NAMESPACE_ID>",
"object": "metadata"
},
"type": "message.opened"
}
],
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": "message"
}
}
}
Link Clicked Legacy notifications
{
"specversion": "1.0",
"type": "message.link_clicked.legacy",
"source": "/com/nylas/v2/webhooks",
"id": "webhook_id",
"time": 1733261173,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<V3_NYLAS_APPLICATION_ID>",
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": {
"deltas": [
{
"date": 1733261158,
"object": "metadata",
"object_data": {
"account_id": "<V2_NYLAS_ACCOUNT_ID>",
"id": "<V2_WEBHOOK_ID>",
"metadata": {
"link_data": [
{
"count": 8,
"url": "client_url"
}
],
"message_id": "<V2_MESSAGE_ID>",
"payload": "Hello world",
"recents": [
{
"id": 0,
"ip": "ip_address",
"link_index": 0,
"timestamp": 1733163188,
"user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36"
}
],
"timestamp": 1733163166
},
"namespace_id": "<V2_NAMESPACE_ID>",
"object": "metadata"
},
"type": "message.link_clicked"
}
],
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": "message"
}
}
}
Thread Replied Legacy notifications
{
"specversion": "1.0",
"type": "thread.replied.legacy",
"source": "/com/nylas/v2/webhooks",
"id": "v3_webhook_id",
"time": 1733180746,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<V3_NYLAS_APPLICATION_ID>",
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": {
"deltas": [
{
"date": 1733180719,
"object": "message",
"object_data": {
"account_id": "<V2_NYLAS_ACCOUNT_ID>",
"id": "<V2_WEBHOOK_ID>",
"metadata": {
"from_self": true,
"message_id": "<V2_MESSAGE_ID>",
"payload": "Hello world",
"reply_to_message_id": "<V2_REPLY_TO_MESSAGE_ID>",
"thread_id": "<V2_THREAD_ID>",
"timestamp": 1733180490
},
"namespace_id": "<V2_NAMESPACE_ID>",
"object": "message"
},
"type": "thread.replied"
}
],
"grant_id": "<V3_NYLAS_GRANT_ID>",
"object": "thread"
}
}
}
ExtractAI notifications
You can subscribe to the following Order Consolidation triggers to be notified when an end user receives an email message with order or tracking information:
Order notifications
Nylas sends a message.intelligence.order
notification when an end user receives an email message that contains information about an e-commerce order.
{
"specversion": "1.0",
"type": "message.intelligence.order",
"source": "/google/emails/historic",
"id": "TV6RF5Vq0h41th3r31337h4x0r",
"time": 1716913463,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"confidence_score": 1,
"email_category": "order_in_transit",
"email_timestamp": 1632877388,
"error": null,
"fetched_email_id": "18f9d4c513cbd00d",
"grant_id": "<NYLAS_GRANT_ID>",
"merchant": {
"domain": "example.com",
"name": "Nyla's Natural Bath Products"
},
"metadata": {
"language": "en",
"market": "US",
"sender_domain": "store.example.com"
},
"object": "message",
"order_status": "order_in_transit",
"orders": [{
"coupon": null,
"currency": "USD",
"discount": null,
"gift_card": null,
"line_items": [{
"color": null,
"name": "So Sensitive Soap - Unscented Soap Bar For Sensitive Skin - 4 oz.",
"product_id": null,
"product_image_uri": "https://imgcdn.example.com/img/1925bf51-82a3-49be-bfdb-01e0633195f8.jpeg",
"quantity": 1,
"size": null,
"unit_price": 197,
"url": null
}],
"order_date": "1632726000",
"order_number": "<MERCHANT_ORDER_NUMBER>",
"shipping_total": null,
"total_amount": 812,
"total_tax_amount": 16
}],
"status": "SUCCESS"
}
}
}
Order Tracking notifications
Nylas sends a message.intelligence.tracking
notification when an end user receives an email message that contains tracking information for an e-commerce order.
{
"specversion": "1.0",
"type": "message.intelligence.tracking",
"source": "/google/emails/historic",
"id": "AWtuXhdwHdUAyx4nwpbe9h8937",
"time": 1716558937,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"confidence_score": 1,
"email_category": "order_in_transit",
"email_timestamp": 1714136753,
"error": null,
"fetched_email_id": "18f1a83273ee32e9",
"grant_id": "<NYLAS_GRANT_ID>",
"merchant": {
"domain": "example.com",
"name": null
},
"metadata": {
"language": "en",
"market": "US",
"sender_domain": "example.com"
},
"object": "message",
"order_status": "order_in_transit",
"shippings": [{
"carrier": "Nyla Global Express Inc.",
"decoded_link": null,
"order_number": "<CARRIER_ORDER_NUMBER>",
"tracking_link": "<CARRIER_TRACKING_LINK>",
"tracking_number": "<CARRIER_TRACKING_NUMBERx>"
}],
"status": "SUCCESS"
}
}
}
Folder notifications
You can subscribe to the following Folder triggers to be notified when changes are made:
Folder Created notifications
Nylas sends a folder.created
notification when an end user creates a folder.
{
"specversion": "1.0",
"type": "folder.created",
"source": "/google/emails/incremental",
"id": "mock-id",
"time": 1718210511,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"grant_id": "<NYLAS_GRANT_ID>",
"id": "<FOLDER_ID>",
"name": "My test folder",
"object": "folder",
"system_folder": false
}
}
}
Folder Updated notifications
Nylas sends a folder.updated
notification when an end user updates a folder.
{
"specversion": "1.0",
"type": "folder.updated",
"source": "/google/emails/incremental",
"id": "mock_id",
"time": 1718210554,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"grant_id": "<NYLAS_GRANT_ID>",
"id": "<FOLDER_ID>",
"name": "My updated test folder",
"object": "folder",
"system_folder": false
}
}
}
Folder Deleted notifications
Nylas sends a folder.deleted
notification when an end user deletes a folder.
{
"specversion": "1.0",
"type": "folder.deleted",
"source": "/google/emails/incremental",
"id": "mock_id",
"time": 1718210588,
"webhook_delivery_attempt": 1,
"data": {
"application_id": "<NYLAS_APPLICATION_ID>",
"object": {
"grant_id": "<NYLAS_GRANT_ID>",
"id": "<FOLDER_ID>",
"name": "My test folder",
"object": "folder",
"system_folder": false
}
}
}
Contact notifications
You can subscribe to the following Contact triggers to be notified when changes are made:
contact.updated
contact.deleted
Contact Updated notifications
Nylas sends a contact.udpated
notification when an contact is created or updated.
Most providers do not differentiate between these two actions in their APIs, so Nylas sends a contact.updated
notification for both actions.
{
"specversion": "1.0",
"type": "contact.updated",
"source": "/google/contact/realtime",
"id": "mock-id",
"webhook_delivery_attempt" : 1,
"data": {
"application_id": "mock-application-id",
"object": {
"birthday":"1988-12-31",
"company_name":"Nyla Global Express Inc.",
"emails":[
{
"email":"john.schmidt@example.com",
"type":"work"
},
{
"email":"johnisacoolguy@example.com",
"type":"home"
}
],
"given_name":"John",
"grant_id":"mock-grant-id",
"groups":[
{
"id":"friends"
}
],
"id":"mock-id",
"im_addresses":[
{
"type":"jabber",
"im_address":"myjabberaddress"
},
{
"type":"msn",
"im_address":"mymsnaddress"
}
],
"job_title":"Software Engineer",
"manager_name":"Melissa A. Manager",
"middle_name":"Jacob",
"nickname":"JJ",
"notes":"This is where you'd write something about John.",
"office_location":"123 Main Street",
"object":"contact",
"phone_numbers":[
{
"number":"1 123 456 7890",
"type":"work"
}
],
"physical_addresses":[
{
"city":"San Francisco",
"country":"USA",
"postal_code":"94107",
"state":"CA",
"street_address":"123 Main Street",
"type":"work"
}
],
"suffix":"Jr",
"surname":"Jingleheimer-Schmidt",
"source":"address_book",
"web_pages":[
{
"url":"www.myWorkPage.example.com",
"type":"work"
}
]
}
}
}
Contact Deleted notifications
Nylas sends a contact.deleted
notification when an contact is deleted.
{
"specversion": "1.0",
"type": "contact.updated",
"source": "/google/contact/realtime",
"id": "mock-id",
"webhook_delivery_attempt" : 1,
"data": {
"application_id": "mock-application-id",
"object": {
"birthday":"1960-12-31",
"company_name":"Nyla Global Express Inc.",
"emails":[
{
"email":"john.schmidt@example.com",
"type":"work"
},
{
"email":"johnisacoolguy@example.com",
"type":"home"
}
],
"given_name":"John",
"grant_id":"mock-grant-id",
"groups":[
{
"id":"friends"
}
],
"id":"mock-id",
"im_addresses":[
{
"type":"jabber",
"im_address":"myjabberaddress"
},
{
"type":"msn",
"im_address":"mymsnaddress"
}
],
"job_title":"Software Engineer",
"manager_name":"Melissa A. Manager",
"middle_name":"Jacob",
"nickname":"JJ",
"notes":"This is where you'd write something about John.",
"office_location":"123 Main Street",
"object":"contact",
"phone_numbers":[
{
"number":"1 123 456 7890",
"type":"work"
}
],
"physical_addresses":[
{
"city":"San Francisco",
"country":"USA",
"postal_code":"94107",
"state":"CA",
"street_address":"123 Main Street",
"type":"work"
}
],
"suffix":"Jr",
"surname":"Jingleheimer-Schmidt",
"source":"address_book",
"web_pages":[
{
"url":"www.myWorkPage.example.com",
"type":"work"
}
]
}
}
}