Get Header Contents
Sometimes Nylas may need detailed email header information to help debug certain sync issues. Here’s how you can find this info from various mail providers:
Gmail and Inbox
Step 1
When viewing a message in Google Inbox, hit the dropdown menu and select Show original:

Step 3
Then copy the entire raw message and send it to Nylas.
Office365 Outlook
Step 1
Open a message in Outlook:
Step 2
Copy the entire contents of the message details and pass them along to the person supporting you at Nylas: