Deleted Events
Learn how deleted events behave with Nylas.
Deleted Using the API
If you delete an event using the API, it's marked as canceled. Once we have synced the event status back to the provider, the event is deleted. The event can still be fetched while we perform the syncback action.
If syncback fails, we’ll roll back the delete and the event will still appear as confirmed both in the API and on the provider.
Deleted on the Provider
If an event gets deleted on the provider end, the event status changes to canceled. These events will be still available on the provider's trash or deleted items folder and is retrievable from the Nylas API.
Microsoft will keep these canceled events for 14 days by default, admin can increase this period to 30 days. Once it passes this period of retention Nylas will remove these events.
Google will keep these canceled events for 30 days, once it passes 30 days, it gets deleted from the Google event database, and Nylas will remove this event as well.
View the links below for more information about provider deletion.
Keep in Mind
The event.updated webhook triggers when an event is deleted from the provider. Our database updates the event in response.
Deleted Using Scheduler
If you delete an event using the Scheduler, it's marked as canceled. Once we have synced the event status back to the provider, the event is deleted. The event can still be fetched while we perform the syncback action.
If syncback fails, we’ll roll back the delete and the event will still appear as confirmed both in the API and on the provider.
Exchange Active Server
Deleting an event from Exchange Active Server(EAS) only changes the event status to canceled. The event is only deleted on the provider side. EAS doesn’t use syncback service and can’t provide deleted_at values for deleted events.