Only show these results:

Exchange Autodiscovery Failed

Nylas was unable to determine the correct connection settings using Autodiscovery automatically.

Solution Autodiscovery Failed

  • The user should reach out to their mail administrator and ask for the correct connection settings so they can manually connect.
  • If a user's mail server is behind a VPN or firewall or has strict MDM policies in place, we may not be able to support connecting their account.